Privacy Policy
Introduction
Welcome to Synthetic Love! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, including our webshop, email newsletter, anonymous feedback mail form, and other informational features.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
Information We Collect
Personal Data
We collect personal data that you voluntarily provide when:
- Making a purchase on our webshop (e.g., name, billing and shipping address, email address, phone number, payment information).
- Subscribing to our email newsletter (e.g., email address).
- Contacting us through the anonymous feedback mail form (e.g., any information you choose to include in your message).
How We Use Your Information
We use the information we collect for the following purposes:
- Webshop Transactions: To process orders, manage payments, and fulfill shipping.
- Email Newsletter: To send updates, promotions, and relevant information (with your consent).
- Anonymous Feedback Mail Form: To review and respond to feedback, suggestions, or concerns.
- Website Improvement: To analyze website traffic and usage patterns to enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
- Service Providers: To assist with payment processing, shipping, email delivery, and website hosting.
- Legal Requirements: To comply with legal obligations, court orders, or government requests.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Data Portability: Request transfer of your data to another service provider.
- Opt-Out: Unsubscribe from our email newsletter.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no online platform is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at via the email addresses provided at out contact site.
Thank you for trusting Synthetic Love with your privacy.